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No account linked to the email/mobile phone number

Hi,
I have created a new user and sent the invitation by e-mail.
He has received an e-mail, wanted to register with his e-mail address, but the following message appears:

Miriam Uppdaterad

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  • Hi,

    When opening an invite, the first step the user gets to is where he can search for his existing account, to see if he's ever been a user within SSG before.

    If not, he will need to click on "create a new account" in order to proceed. The account he creates will then connect with the invite you created, and he will gain access to any courses you may have assigned. 
    Sofia Supportadministratör
    Uppdaterad

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